Privacy policy

Last updated: October 6, 2026

nomi Fragrances operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). nomi Fragrances is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:

- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

- Provide, tailor, and improve the Services: to perform our contract with you, process your payments, fulfill your orders, remember your preferences, arrange for shipping, facilitate returns and exchanges, and create a customized shopping experience.
- Marketing and advertising: to send marketing, advertising and promotional communications by email, and to show you online advertisements for products or services, including based on items you previously purchased or added to your cart.
- Security and fraud prevention: to authenticate your account, provide a secure payment and shopping experience, and detect and prevent fraudulent, illegal or unsafe activity.
- Communicating with you: to provide customer support and maintain our business relationship with you.
- Legal reasons: to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

- With Shopify, vendors and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. You may have a right to opt out of targeted advertising based on your online activity — contact us using the details below to exercise this right.
- When you direct or consent to our disclosure of information to third parties.
- In connection with a business transaction such as a merger, to comply with legal obligations, or to enforce our terms or policies.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify, and may be processed in countries other than where you reside. To learn more about how Shopify uses your personal information, you can visit Shopify's Consumer Privacy Policy at shopify.com/legal/privacy/app-users, or the Shopify Privacy Portal at privacy.shopify.com/en.

Third-Party Websites and Links

The Services may link to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of sites we don't control.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, contact us using the details below and we'll delete it.

Security and Retention of Your Information

No security measures are perfect. We recommend you don't use unsecure channels to send us sensitive information. We retain personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to:

- Access or know what personal information we hold about you.
- Delete personal information we maintain about you.
- Correct inaccurate personal information.
- Receive a copy of your personal information in a portable format.
- Opt out of the sale or sharing of your personal information, or its use for targeted advertising.
- Manage your communication preferences, including unsubscribing from marketing emails at any time using the link in those emails.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your personal information, contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in, including in the United States, where Shopify's infrastructure operates.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We'll post the revised policy on this page and update the "Last updated" date above.

Contact

Questions about our privacy practices? Email us at nomifragrancescontact@gmail.com.