Help
FAQ
Everything people usually ask before their first order.
Do your scents copy other fragrances?
No. Our fragrances are our own compositions. Some are built on the same note structures as fragrances you may already know, and where that is true we say so plainly on the match list, so you can find something you like without guessing.
To be exact: we are not affiliated with or endorsed by any other fragrance house, we do not put anyone else's trademarks on our products or packaging, and our formulas are interpretations rather than reproductions — close in structure, not identical in the bottle.
How long does a reed diffuser last?
Two to three months with regular use. Warmer rooms and more airflow will use it a little faster.
Which scent should I start with?
If you already have a fragrance you love, check the match list. If you do not, take the fragrance guide. The short version: Amber Saffron for warm and composed, Wild Bergamot for fresh and clean, Smoked Pineapple for bright with an edge, Midnight Coffee Bloom for rich and soft.
What is the difference between the formats?
The reed diffuser scents a room, the car diffuser scents your car, and the roll-on oil goes on your skin. Same four fragrances across all three. The Everywhere Set puts one scent in all three at once.
Is the car diffuser safe to hang from a mirror?
Hang it where it will not obstruct your view or interfere with driving. Keep it off painted, leather and plastic surfaces, as concentrated oils can mark them.
Shipping and returns
[Placeholder — replace before launch] Orders ship in 3–7 business days. Confirm your shipping rates, free-shipping threshold, and return window here and in Settings → Policies.